Custom Box Center ("we", "us", or "our") operates customboxcenter.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site or place an order with us, how we use it, and the choices available to you. By using the Site, you agree to the collection and use of information as described in this policy.
Information We Collect
Personal Information You Provide
When you request a quote, place an order, or contact our team, we may ask for personally identifiable information such as your name, company name, email address, phone number, shipping address, and order specifications (dimensions, quantities, artwork files). This information is used to prepare quotes, produce your packaging order, and communicate with you about it.
Log & Usage Data
Like most websites, we automatically collect information your browser sends when you visit the Site — including IP address, browser type and version, pages visited, time and date of visit, and time spent on those pages. We use this data to understand how the Site is used and to improve its performance.
Cookies & Tracking Technologies
Cookies are small data files stored on your device that help us recognize returning visitors and understand Site usage patterns. You can instruct your browser to refuse cookies or notify you when a cookie is sent; however, some portions of the Site — including quote request forms — may not function correctly without them.
How We Use Your Information
- To prepare and deliver custom price quotes.
- To process, produce, and ship packaging orders.
- To communicate order status, proofs, and production updates.
- To respond to inquiries submitted through our contact and quote forms.
- To improve Site functionality and the accuracy of our product catalog.
Data Security
We use commercially reasonable measures to protect the personal information you provide, including order details and uploaded artwork files.
Your Privacy Choices
You may decline to provide certain information, though this may limit our ability to prepare a quote or process an order. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Children's Privacy
The Site is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
The Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it from time to time to stay informed.
Contact Us
Questions about this Privacy Policy can be directed to info@customboxcenter.com or (201) 483-1896.